Understanding Your Electric Bill
- Account information
- Meter readings
- Usage data
- Itemized charges
- Supply (generation) charges — What you can shop for
- Delivery (distribution) charges — What stays the same
Your Bill at a Glance
- Supply charges = what you can shop for
- Delivery charges = stays the same with any supplier
- Total rate = supply + delivery + taxes/fees
Account Information Section
- Account number — Your unique identifier needed when switching suppliers or contacting your utility
- Service address — Where electricity is delivered (may differ from mailing address)
- Rate class — Typically "Residential" or "RS" for home accounts
- Meter number — Identifies the specific meter at your property
Billing Period and Due Date
- "From" and "To" dates — Show exactly which days are included in this bill
- Helps you track usage patterns across seasons
- Bill arrives after the billing period ends — charges reflect past usage
- Due date — When payment must be received to avoid late fees
- Grace period — Most utilities offer some flexibility
- Late charges — Typically 1-2% of your balance
- Automatic payment — Never miss a due date
- Budget billing — Even payments throughout the year
Meter Reading and Usage
- Find "Previous Read" — Meter position at billing period start
- Find "Current Read" — Meter position at billing period end
- Subtract previous from current = Your kWh usage
- "Actual" reads — Smart meters transmit readings automatically
- "Estimated" reads — Used when meter couldn't be accessed (next actual read adjusts)
- 600-1,000 kWh monthly
- Varies by home size, weather, and appliances
Supply Charges and What You Can Shop For
- Ohio — Standard Service Offer (SSO)
- Pennsylvania — Price to Compare (PTC)
- Massachusetts — Basic Service
- Find total supply charges
- Divide by kWh used
- Result = Your effective supply rate
Finding Your Supply Rate
Delivery Charges and What Stays the Same
- Power lines
- Substations
- Transformers
- Meters
- Utility customer service
- Fixed customer charge — Monthly fee for being connected
- Variable charges — Based on your usage
Taxes, Fees, and Riders
- State and local taxes — Apply like other purchases
- Utility riders — Fund specific programs
- Renewable portfolio standard charges
- Energy efficiency program fees
- Transmission cost adjustments
- Low-income assistance funding
- Infrastructure upgrades
- These charges are regulated
- They apply regardless of your supplier choice
- You can't avoid these charges
Finding Your Actual Electricity Rate
- Find your total bill amount
- Divide by kWh usage
- Result = Your blended rate (includes supply, delivery, taxes, fees)
- Find just the supply charges
- Divide by kWh usage
- Result = Rate to compare against supplier offers
- 12-20¢/kWh total
- Supply = 40-60% of that amount
Your Usage History Graph
- Summer spikes — Air conditioning usage
- Winter spikes — Electric heating or holiday lighting
- Seasonal variations — Normal patterns for your home
- Total your monthly kWh for a full year
- Calculate your baseline consumption
- Use annual usage (not one month) to compare supplier offers
- Unusually high months might indicate equipment problems
- Could signal weather extremes or billing errors
- Worth investigating if patterns don't match your habits
Common Billing Errors to Watch
- Estimated reads that seem unreasonably high
- Rate doesn't match your contract terms
- Wrong meter number — You may be paying for someone else's usage
- Duplicate charges or unfamiliar fees
- Incorrect switch date or rate after changing suppliers
- Contact your utility or supplier immediately
- Explain the discrepancy clearly
- Most disputes can be resolved with a phone call
Check Your Bill Monthly
Frequently Asked Questions
Why is my supply rate different from what the supplier quoted?
Supplier quotes typically don't include taxes and regulatory fees that appear on your bill. Also check for monthly service fees that add to the per-kWh rate. Calculate your effective rate by dividing total supply charges by usage.
What does "estimated reading" mean on my bill?
An estimated reading means your meter wasn't actually read that month. The utility estimates usage based on your history. The next actual reading adjusts for any difference, so you eventually pay for actual usage.
Why do I have charges from both my utility and a supplier?
Your utility always handles delivery (the wires bringing power to your home) while your supplier handles generation (producing the electricity). In deregulated states, these are separate services billed together.
How do I calculate my cost per kWh?
Divide your total bill amount by your kWh usage. For example, a $150 bill divided by 1,000 kWh equals 15 cents per kWh. This is your total blended rate including all charges.
What is a customer charge or service fee?
A customer charge is a fixed monthly fee for being connected to the electrical grid, regardless of how much electricity you use. Most utilities charge $5-15 monthly. Some suppliers also add service fees.
Can I dispute a charge on my electric bill?
Yes. Contact your utility for delivery-related charges or your supplier for generation-related charges. Document the disputed amount and explain why you believe it's incorrect. You have rights to dispute resolution through your state regulator.
How do I know if I'm overpaying for electricity?
Compare your supply rate (cents per kWh from the generation section) against current market offers. <a href="https://electricrates.org">ElectricRates.org</a> shows all available rates for your ZIP code and calculates your potential savings automatically. Customers typically save $521* per year by switching to better rates.
About the author
Consumer Advocate
Brad moved from California to Texas in 2009 and got confused by electricity shopping—something that didn't exist where he came from. That confusion led him to build ComparePower.com. At ElectricRates.org, he's applying the same approach to Ohio, Pennsylvania, and Massachusetts.
Topics covered
Sources & References
- U.S. Energy Information Administration - Electricity Data Browser (U.S. Energy Information Administration): "Average residential electricity prices by state"Accessed Feb 2025
- PUCO - Understanding Your Electric Bill (Public Utilities Commission of Ohio): "PUCO guidance on understanding electric bills"Accessed Feb 2025
- PA PUC - Understanding Your Bill (Pennsylvania Public Utility Commission): "PA PUC consumer education on electricity billing"Accessed Feb 2025
Last updated: December 10, 2025



