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Small Business Electricity Rates How to Cut Costs and Understand Demand

Demand charges can silently consume 30-70% of your bill. Learn how small businesses save $1,200+ annually by understanding commercial rates and negotiating smarter.

HH
Han Hwang

Consumer Advocate

11 min read
Recently updatedUpdated Dec 10, 2025
OhioPennsylvaniaMassachusetts

How Business Electricity Rates Differ from Residential

Commercial electricity pricing uses an entirely different structure than residential rates. Key differences:
  • Residential: Pay primarily based on total kilowatt-hours consumed
  • Commercial: Two-part billing with both energy charges AND demand charges
⚠️ Critical insight: The demand component alone typically represents 30-70% of a small business electric bill—yet most business owners focus exclusively on the per-kWh rate when shopping. Why this matters:
  • Strategies that work for residential customers often fail for commercial accounts
  • Understanding this split is the first step toward meaningful cost reduction
💡 Commercial accounts also access contract terms and rate structures unavailable to residential customers—opportunities savvy business owners leverage for substantial savings.

Understanding Demand Charges - The Hidden Cost Driver

Demand charges measure your highest power draw during any 15-minute interval within a billing period. How it works:
  • Hit a spike once—and you pay that peak demand rate for the entire month
  • Example: HVAC, equipment, and lighting all running simultaneously on a hot afternoon
Real example:
  • Restaurant peaking at 50 kW with $12/kW demand rate = $600/month before using any electricity
  • Business using 10,000 kWh monthly might pay $800 energy charges but $1,200 demand charges
Why this charge exists: Utilities must maintain infrastructure capacity to meet your maximum demand—even if that peak occurs briefly. ⚠️ Missed opportunity: Most small business owners have never examined their demand patterns, leaving substantial savings untapped through simple load management strategies.

Commercial Rate Structures Explained

Businesses can choose from several rate structures, each optimized for different usage patterns. Rate structure options:
  • Flat rates: Consistent price per kWh regardless of timing—simple but rarely cheapest
  • Time-of-use (TOU) rates: Vary by hour, peak pricing 50-100% higher during afternoon hours (noon-6 PM weekdays)
  • Demand-based rates: Combine energy charges with peak demand fees—rewards steady consumption
  • Interruptible rates: Lower pricing in exchange for allowing brief service reductions during grid emergencies
Best fit by business type:
  • TOU rates: Businesses that can shift operations to off-peak hours
  • Demand-based: Businesses with steady, consistent power consumption
  • Flat rates: Simple operations that can't shift timing
💡 The optimal structure depends entirely on when and how your business consumes power.

Reading Your Commercial Electric Bill

A commercial electric bill contains several distinct charges that residential bills lack. Bill components explained:
  • Supply charge: Electricity commodity—the kWh your business consumed
  • Delivery charges: Utility infrastructure maintenance (regardless of supplier)
  • Demand charges: Separate line showing peak kW and rate applied
  • Capacity charges: Grid infrastructure investments—vary seasonally
  • Transmission charges: Moving power from generation to distribution
⚠️ Important: PJM Interconnection (serving Ohio and Pennsylvania) saw capacity prices surge 833% for 2025-2026. What you can control:
  • Supplier choice: Supply charges
  • Efficiency improvements: Total kWh consumption
  • Demand management: Peak demand charges
💡 Understanding each component reveals which costs you can reduce through different strategies.

State-Specific Commercial Rates in Deregulated Markets

Commercial electricity costs vary dramatically by state due to different generation mixes, transmission constraints, and regulatory structures. Ohio commercial rates:
  • Typical supply rates: 8-12¢/kWh
  • Switching suppliers yields 15-30% savings
  • Six major utilities: AEP Ohio, Duke Energy Ohio, AES Ohio, FirstEnergy companies
Pennsylvania commercial rates:
  • Competitive supply through PECO, PPL Electric, Duquesne Light
  • Average commercial savings: $1,200 annually through supplier choice
Massachusetts commercial rates:
  • Highest commercial rates nationally: 21.92-30.63¢/kWh
  • Driven by transmission constraints and natural gas dependency
  • Mass Save programs offer substantial rebates to offset higher base rates

Negotiating Business Energy Contracts

Unlike residential customers who accept posted rates, businesses possess genuine negotiating leverage. Negotiation strategies:
  1. Get multiple quotes – Request from at least 5 suppliers (spread often exceeds 20%)
  2. Use competing quotes as leverage – Explicitly tell suppliers you're comparing options
  3. Time your shopping – Spring and fall rates typically 5-15% lower than summer/winter
Contract length considerations:
  • 24-36 months: Lower rates but less flexibility if prices drop
  • 12-18 months: Higher cost but allows repositioning as markets shift
For larger businesses (100,000+ kWh annually):
  • Request custom pricing rather than standard rate sheets
  • Consider index-plus pricing that tracks wholesale markets

Demand Management Strategies That Cut Bills

Reducing peak demand often delivers faster ROI than efficiency upgrades. Step 1: Identify your peaks
  • Request interval data from utility showing 15-minute consumption patterns
  • Common culprits: HVAC startup surges, equipment running simultaneously, EV charging
Proven demand reduction strategies:
  • Stagger equipment startup – Don't power everything at once
  • Demand controllers – Automatically shed non-critical loads at peak thresholds
  • Pre-cooling – Cool buildings before peak pricing periods
  • Battery storage – Shave peaks by 30-50% (4-7 year payback)
Real success story: A manufacturing facility reduced demand charges 35% simply by delaying compressor startup by 15 minutes after opening.

Energy Efficiency Improvements for Small Business

Efficiency investments reduce both energy charges and demand simultaneously. High-ROI improvements:
  • LED lighting retrofits: 50-70% energy reduction, 2-3 year payback
  • HVAC optimization: Programmable thermostats, maintenance, economizer controls
  • Variable frequency drives: Cut motor energy use 20-50%
  • Occupancy sensors: Eliminate waste in warehouses, restrooms, conference rooms
Available rebates by state:
  • Massachusetts: Mass Save covers up to 80% of efficiency upgrade costs
  • Ohio: Utility rebates cover 30-50% of LED/HVAC projects
  • Pennsylvania: Act 129 programs with zero-interest financing for larger projects
💡 Many utilities offer rebates covering 30-50% of project costs.

How ElectricRates.org Helps Businesses Save

ElectricRates.org brings commercial-grade rate comparison to small businesses without broker fees or lengthy negotiations. How it works:
  1. Enter your ZIP code
  2. See competitive supply offers from licensed suppliers instantly
  3. Compare energy rates and contract terms side-by-side
  4. Enroll in under 5 minutes
Typical savings:
  • 15-25% reduction on supply costs vs. utility default rates
  • Service costs nothing—suppliers pay referral fees
Why ElectricRates.org vs. energy brokers:
  • Shows all available options transparently
  • No steering toward higher-commission suppliers
  • Switching handled automatically by the new supplier
✅ Available in Ohio, Pennsylvania, and Massachusetts.

Action Plan for Business Owners

Start optimizing your commercial energy costs this week with these concrete steps. Your action plan:
  1. Gather 12 months of electric bills – Identify average demand (kW) and consumption (kWh)
  2. Request interval data from utility – Shows 15-minute usage patterns and demand reduction opportunities
  3. Visit ElectricRates.org – Compare competitive supply rates for your territory
  4. Evaluate time-of-use rates – If operations allow schedule flexibility
  5. Schedule free energy audit – OH, PA, and MA mandate utility-funded audits for commercial customers
  6. Implement one demand management strategy this month:
    • Stagger equipment startup
    • Adjust thermostat schedules
    • Install occupancy sensors
💡 Remember: Small changes compound into substantial savings.

Frequently Asked Questions

What percentage of a commercial electric bill comes from demand charges?

Demand charges typically represent 30-70% of a small business electric bill, depending on your usage patterns and rate structure. Businesses with "peaky" usage profiles—high demand spikes relative to total consumption—pay a larger proportion in demand charges. A restaurant might see 50% demand charges while a steady-load manufacturing operation pays closer to 30%. Most small business owners focus exclusively on the per-kWh rate when shopping for suppliers, completely overlooking the larger demand component that requires different optimization strategies.

Can small businesses actually negotiate electricity rates?

Yes—and most small businesses leave money on the table by not negotiating. Unlike residential customers who accept posted rates, businesses consuming $500+ monthly can request custom quotes and leverage competing offers. Request quotes from at least five suppliers and explicitly mention you're comparing options. Timing matters too: quotes in spring and fall typically run 5-15% lower than summer and winter peak-season pricing. For businesses using over 100,000 kWh annually, ask suppliers for custom pricing rather than accepting standard rate sheets.

What contract length makes sense for business electricity?

Optimal contract length depends on your market outlook and flexibility needs. Longer terms (24-36 months) typically secure rates 5-10% lower than 12-month contracts, providing budget predictability. However, longer commitments sacrifice flexibility if market rates drop further. In the current environment with elevated wholesale prices expected to moderate, many businesses benefit from 12-18 month terms that allow repositioning as markets evolve. For businesses uncertain about growth or relocation plans, shorter terms provide valuable optionality despite higher monthly costs.

How much can switching suppliers actually save my business?

Businesses in Ohio, Pennsylvania, and Massachusetts typically save 15-25% on supply charges by switching from utility default rates to competitive suppliers. For a business spending $1,500 monthly on electricity, this translates to $225-375 in monthly savings, or $2,700-4,500 annually. Actual savings depend on your utility territory, current rate structure, and usage profile. Pennsylvania businesses average $1,200 in annual savings through supplier choice. ElectricRates.org shows real-time competitive rates for your specific ZIP code, enabling accurate savings calculations before switching.

What is the easiest way to reduce demand charges?

The fastest demand charge reduction comes from staggering equipment startup rather than powering everything simultaneously. When your HVAC, lighting, computers, and production equipment all start within the same 15-minute window, you create a demand spike that sets your charges for the entire month. Simply delaying equipment startup by 15-20 minute intervals can reduce peak demand 20-35% without any capital investment. Request interval data from your utility to identify exactly when your peaks occur, then adjust operational schedules accordingly.

Are there rebates available for business energy efficiency?

Yes—substantial rebates exist in all three deregulated states. Massachusetts businesses access Mass Save incentives covering up to 80% of efficiency upgrade costs, including zero-interest financing for qualifying projects. Ohio utilities offer rebates through mandated efficiency portfolios, typically covering 30-50% of LED lighting, HVAC upgrades, and motor improvements. Pennsylvania utilities provide similar incentives through Act 129 programs. Start with a free commercial energy audit through your utility to identify eligible projects and available incentives specific to your territory and business type.

About the author

HH

Consumer Advocate

Han joined ComparePower with years of experience building and scaling digital marketplaces. He brings that expertise to ElectricRates.org, focused on making energy shopping simpler for consumers in Ohio, Pennsylvania, and Massachusetts.

Electricity marketplace operationsDigital business strategyRetail electricity marketsConsumer experience optimizationPartnership development

Topics covered

business electricity commercial rates demand charges small business energy costs rate negotiation

Sources & References

  1. EIA - Commercial Electricity Data (U.S. Energy Information Administration): "EIA tracks commercial electricity rates and consumption by state"Accessed Jan 2025
  2. PJM - Capacity Market (PJM Interconnection): "PJM capacity charges and demand pricing structure"Accessed Jan 2025
  3. Mass Save - Business Programs (Mass Save): "Mass Save offers energy efficiency programs for small businesses"Accessed Jan 2025

Last updated: December 10, 2025