Get answers about switching electricity suppliers, saving money on your electric bill, and how our automated service works.
ElectricRates.org connects you to Smart Enroll, enabled by PowerKiosk. You authorize once (LOA), we place you on a competitive supplier rate when it beats your utility's 12‑month price to compare, and we manage renewals under clear rules.
Not always. In Ohio we may show estimated savings and a guided "best rate" flow. If supplier offers don't beat the utility's 12‑month average, we won't show plans and we'll keep monitoring.
We switch only if the new rate beats the utility's 12‑month price to compare and your current supplier's renewal is uncompetitive (generally 35%+ above the lowest available). Otherwise we renew with the current supplier. If no competitive option exists, you stay on the utility default rate.
You stay on your utility's default rate. We continue daily monitoring and notify you when supplier rates become genuinely competitive.
Savings are based on your utility's 12‑month average price to compare minus the supplier rate, multiplied by your usage. We don't use single‑month snapshots.
Contracts expire on fixed dates and markets move. We track expiration, compare daily to the utility 12‑month average and market rates, and act under your LOA when criteria are met.
Enter your ZIP. If eligible, complete Smart Enroll in about 2 minutes with your electric utility account number.
Your electric utility account number, basic contact info, and authorization (LOA). Usage helps estimate savings.
Typically effective at your next meter read; timing varies by utility and supplier.
No. Your utility continues delivery. Only the supply rate and supplier change.
PowerKiosk (EnrollPower) is the broker of record and manages enrollment, monitoring, and switching.
Free to you. Brokers are paid by suppliers. No setup or monthly fees.
Varies by market and usage. We present savings against the utility's 12‑month average when competitive offers exist.
Supplier terms vary. We avoid uncompetitive offers. Review the supplier's EFL/terms at Smart Enroll before confirming.
PowerKiosk operates as the broker of record and uses standard security practices. Terms and LOA are presented during Smart Enroll.
We check your rate against the utility's 12‑month average and market alternatives. If there's genuine savings, we'll recommend a switch; otherwise we monitor.
Yes. You can revoke the LOA at any time via PowerKiosk support, which stops future managed switches. Current supplier terms still apply. To cancel email support@enrollpower.com
Only when criteria are met. Many customers see 0–2 switches per year; some periods will favor staying with the utility or renewing with the current supplier.
Start service with your local electric utility to get an account number, then complete Smart Enroll. If you already have service, find the account number on your bill or online account.
Our customer service team is here to help with any additional questions.