Constellation Rates & Plans
90 days to cancel, no questions asked
Overview
Available Plans
Before You Sign
Strengths
5- 90-day satisfaction guarantee—cancel without ETF during this period
- Been around since 1999, one of the largest retail suppliers
- OH Energy Ratings: 4.47/5 (Top Provider designation)
- BBB A+ rating and accredited since 2013
- App and website work well for account management
Watch Out For
4- $100-150 ETF kicks in after day 90
- BBB customer reviews: 1.14/5 stars (75 complaints in 3 years)
- 90-day guarantee NOT valid in Texas, CT, or IL
- Some complaints about rates higher than expected
About Constellation
Constellation traces back to 1999 when Baltimore Gas and Electric created it as a holding company. They were acquired by Exelon in 2012, then spun off as an independent company in 2022. Today they're one of the nation's largest clean energy producers. The 90-day satisfaction guarantee is their headline feature—and it's real. Sign up, try them for three months, cancel without penalty if you're not happy. Fine print: this only applies to fixed-rate plans and is NOT valid in Texas, Connecticut, or Illinois. They earn high marks on OH Energy Ratings (4.47/5, Top Provider designation) and have a BBB A+ rating. However, their BBB customer reviews tell a different story—1.14 out of 5 stars, with complaints about rates higher than expected. After 90 days, the $100-150 early termination fee kicks in.
How Pricing Works
Rates tend to run 9.89¢ to 10.99¢ per kWh in Ohio. That's not the cheapest you'll find, but it's not outrageous either. What you're really paying for is the safety net. The 90-day guarantee, the established company, the app that doesn't crash. Some people are happy to pay a bit more for that. They've got fixed rates (12, 24, 36 months), variable rates, green energy options, and some kind of rewards program. Most people just want the fixed rate, but the options are there if you care about that stuff.
Customer Support
Customer service is decent. Phone lines have extended hours, there's live chat, and their mobile app handles most account stuff without needing to talk to anyone. When you do need to call, wait times are reasonable. Not amazing, but not the hour-long holds you get with some companies. The 90-day guarantee tells you something about how they think about customer service. If they weren't at least okay, they couldn't afford to let people walk away that easily.
Customer Feedback
What Customers Like
Common Concerns
Frequently Asked Questions
How do Constellation's Ohio rates compare to other suppliers?
Constellation's Ohio rates typically land in the 9.89¢ - 10.99¢ range, but the sticker rate alone won't tell you what you'll pay. Ohio deregulation lets you pick any licensed electric generation supplier (EGS), and Constellation competes against dozens of others on rate, term length, monthly fees, and early termination fees. The honest comparison runs your actual usage through each plan's fee structure. Enter your average monthly kWh on the comparison page and we'll rank every available plan by real annual cost, accounting for base charges and bill credits that turn a low headline rate into a high effective rate (or vice versa). That is the only number that predicts your bill.
How do I switch to Constellation in Ohio?
Switching to Constellation in Ohio takes one form. Your electric distribution company (EDC) (AEP Ohio, Duke, AES Ohio, FirstEnergy) keeps delivering the power and reading your meter — that does not change. Only the supplier on the generation portion of your bill changes. Sign up through Smart Enroll on this site: we collect your address, current account info, and signature, then submit the enrollment to Constellation electronically. the Public Utilities Commission of Ohio (PUCO) requires a confirmation period before the switch takes effect, usually on your next meter read. There's no service interruption, no second meter, no installation. Your old supplier is dropped automatically. Switching is free in Ohio; any early termination fee comes from your current contract, not the switch itself.
Are Constellation's Ohio plans worth it at my usage?
Whether Constellation's plans pay off depends on your monthly kWh — not the advertised rate. A "low" 9.89¢ cents per kWh plan with a $9.95 monthly base charge costs more than a higher-rate plan with no fees if you use under 1,000 kWh. A bill credit plan that requires 1,000+ kWh to trigger is cheap for a 2,000 kWh household and expensive for a 700 kWh apartment. Enter your monthly usage on the comparison page and we'll pull real fee structures from Constellation's plans and competitors, then show the total annual cost at your usage. That ranking is what matters; the sticker rate isn't.
What happens after I sign up with Constellation?
After you complete Smart Enroll, we match you to a current Constellation plan based on what's actually available the day you sign up — specific plan terms depend on Constellation's active offers at that moment, since suppliers add and retire plans frequently. Ohio doesn't require a deposit to switch suppliers, and your electric distribution company (EDC) won't run a separate credit check for the supplier change. You'll get a confirmation from Constellation with your contract terms, then a notice from your utility confirming the switch date. Your first bill arrives from your utility as usual — the Constellation supply charge appears as a line item. No service interruption, no new meter, no installation visit.
Sources
Verified- BBB Profile · 2024-12-24
- OH Energy Ratings · 2024-12-24
- PA Energy Ratings · 2024-12-24
- Constellation 90-Day Guarantee Terms · 2024-12-24
- Wikipedia - Constellation Energy · 2024-12-24
- PUCO Apples to Apples · 2024-12-24
Last updated 2024-12-24