ElectricRates.org
6 guides

Consumer Protection

Protect yourself in the deregulated electricity market. Learn to identify energy scams, verify supplier licenses, understand your consumer rights, and know what to do if something goes wrong with your electric supplier.

Energy Consumer Rights Complete 2025 Guide to Your Electricity Protections
Consumer Protection

Energy Consumer Rights Complete 2025 Guide to Your Electricity Protections

Your complete guide to energy consumer rights in deregulated markets. Understand state protections from PUCO, PA PUC, and MA DPU, plus how to file complaints and cancel contracts.

Jan 2813 min
How to Avoid Electricity Scams in 2025 and Protect Yourself from Energy Fraud
Consumer Protection

How to Avoid Electricity Scams in 2025 and Protect Yourself from Energy Fraud

Protect yourself from electricity scams. Learn the warning signs of door-to-door fraud, fake utility calls, and slamming tactics used by dishonest energy suppliers.

Feb 112 min
How to Verify an Electricity Supplier Is Legitimate 2025 License Check Guide
Consumer Protection

How to Verify an Electricity Supplier Is Legitimate 2025 License Check Guide

Before switching electricity suppliers, verify they're licensed and legitimate. Learn to check supplier credentials through official state databases and spot red flags.

Feb 2011 min
Electricity Early Termination Fees Complete Guide to Avoiding ETF Penalties When Switching Suppliers
Consumer Protection

Electricity Early Termination Fees Complete Guide to Avoiding ETF Penalties When Switching Suppliers

Early termination fees can cost $50-$400 when canceling electricity contracts early. Learn how ETFs are calculated, state-specific regulations, and smart strategies to avoid cancellation penalties.

Jan 1711 min
Door-to-Door Energy Scams Red Flags, Protection Tips, and How to Report
Consumer Protection

Door-to-Door Energy Scams Red Flags, Protection Tips, and How to Report

Door-to-door energy salespeople can be legitimate or scammers. Learn to identify red flags, protect your information, and report suspicious solicitors.

Dec 89 min
Energy Robocall Scams Complete 2025 Protection Guide for Electricity Customers
Consumer Protection

Energy Robocall Scams Complete 2025 Protection Guide for Electricity Customers

With 48.4 billion robocalls in the first 11 months of 2025 and fraud losses exceeding $12.5 billion, energy customers face unprecedented phone scam risks. Learn how to identify utility impersonation calls, protect yourself from AI voice cloning, and use safer online comparison tools.

Dec 914 min